Unclaimed
Palomino RV Reviews
22.6K
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TOTAL REVIEWS
15.2K
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Palomino RV Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBar bent on awning when closing also tearing canvas
A 2020 37 ft puma pfl awning bar bent for no reason also causing canvas to tear as not sure of warranty as think 3 years
ID
Location
Dayton, Ohio
Preferred solution
Let the company propose a solution
Bar bent on awning when closing also tearing canvas
Awning rod bent no reason causing bar to bend when putting in and canvas tore due to this happening so want bar replaced
ID
Location
Dayton, Ohio
Ask questions regarding temperatures
Called three times and still have not talked to anyone. So this is evidently a joke also. And then I have to have at least 100 symbo
ID
Location
Quitaque, Texas
New Reviewer
Parts
I tried to call the plant that makes the Puma 28BHSS with no response. I left three messages, but no one returned my call. The RV manufactures need to revamp their employees, they have no sense of urgency. They have forgotten that the customer is always right. They ignore the customer.
User's recommendation: Stay as far as you can away from Puma.
ID
Loss
$300
Preferred solution
I need part numbers for Puma 28BHSS
It’s not a review just a question
I never heard back from them . Just want to know the weight limit on the couch and table fold down beds on a 2015 Palomino by Solaire . Please and thank you !
ID
Location
Maumee, Ohio
New Reviewer
Warranty
Warranty. We Want to know if there is somewhere else we can take for repairs other than the place we bought it
1 comment
ID
Preferred solution
A call back
New Reviewer
Nobody responded
still heard nothing. totally disgusted with this company. take ur money and run is what it feels like, id never recommend them to anybody
ID
Preferred solution
my proper paperwork
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
We have also run into this problem in the past when we've brought from an 'out of dealer' to get a better sale price. RV warranties are not like a car warranty, in that the manufacturer does pay a very good reimbursement rate for warranty repair.
As a result, most dealerships, especially now while everybody is busy, do not want to take on a 'new' customer for warranty repair.
Knowing this will affect my buying decision on our next RV. Hope this helps!