Forest River - 2015 Columbus Palomina 375rl

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1.3
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Warranty

Be aware. I've had nothing but issues since purchasing this unit.

Between Forest River and Big Daddy RV, they're both a joke. My AC didn't work for the first 2 months after delivery of my unit. After getting someone from Big Daddy finally to come out and replace the AC it worked for 2 days and back to the same issue. Vacuum didn't work, leak in the storage area, kitchen table installed wrong, door was missing in the bathroom but this was supposed to be a New Unit and everything was checked by a Technician and working properly before them delivering it.

After getting nowhere with the internet dealer, (Big Daddy RV, London KY), I struggled thru another month of heat. By this time the winter had come. The following Spring I arrived back at the same issue with the AC, not to mention the other remaining issues. I took it in to Camping World in Anniston AL, where I continues to run into to issues.

Needless to say this Camping World was not the best to deal with. They had my Unit for 47 days after telling me it would be a week to 10 days. Forest river did not process the order for replacement parts that CW submitted to them until 2 weeks after my Unit had been at CW. Lucky for me none of the parts for the unit were in stock.

We're talking about a 2015 unit that has mass produced. I then get involved and after 2 calls they stopped taking calls from me. Forest River, Big Daddy RV of London KY, and CW of Anniston AL, on a scale of 1-10 and 1 being the worse, they all would receive a 1 and they all are a joke.

Be aware of all. You've been warned

Product or Service Mentioned: 2015 Palomino Rv Columbus 375rl Rv.

Reason of review: Bad quality.

Comments

Anonymous
#1375171

We had a Terrible experience with Big Daddy RV in Kentucky too! We bought a new 2014 in 2016.

They knew the things that needed fixed and said they would take care of it. Gave us the run around for the entire year (No call backs, changed Management in Repair Shop a couple of times, etc). Finally they were no longer responsible! Now some things aren’t the responsibility of the extended warranty company we purchased through them.

What a rip off and joke! Frustrated in Toledo, OH

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